The pandemic exposed many of the challenges that operators have dealt with for years, while also introducing new ones - from overseeing compliance in restaurants to handling third-party delivery services.

Restaurant operators must quickly adapt to market conditions and consistently deploy new strategies, programs, and processes across a geographically dispersed operation. Though more difficult to accomplish, this has become more important than ever before. 

Melissa Wilson, principal with Technomic’s Advisory Practice, will present findings and surface insights from a new research study that digs deep into the top challenges and opportunities shaping multi-unit operations strategies in 2021 and beyond. 

Webinar attendees will walk away with insight into:

1. The top barriers to operations execution at restaurants and in the field
2. Permanent operational challenges brought on by the pandemic 
3. How operators are utilizing automation to execute core processes 
4. Areas where operators are struggling with timely task execution 
5. Opportunities to improve food safety 
6. How operators are communicating with stores 
7. Field employee productivity and operational benchmarks 
8. What operators are prioritizing in the next 12 months