Zenput's first ever Grocery Store Ops Report includes insights, trends, and benchmarks revealed by grocery chain operators in a survey conducted in collaboration with Technomic in February 2021.
Some key findings include:
- Only 10% of grocery operators said they are able to address food safety concerns within 1 day; less than half are very confident in their ability to identify a food safety concern before it becomes an issue
- Fewer than 50% of operators are very confident that tasks (e.g.,sanitization procedures, temp checks) are executed correctly or on time throughout the day
- 65% of operators have implemented enhanced sanitization procedures during the pandemic, and most intend to make these changes permanent
- Each store audit takes district managers nearly nine hours to complete on average, and seven hours to create an action plan