2021 Grocery Ops Report

Join the waitlist
New research on grocery chain operations execution challenges, priorities & planned initiatives will be available in June 2021

The report will include findings from a survey of grocery chain operators that Technomic conducted in collaboration with Zenput in February 2021.

Some key findings include:

Only 10% of grocery operators are able to address potential food safety concerns within 1 day; less than half are very confident that they can identify a food safety concern

Fewer than 50% of operators are very confident that tasks (e.g.,sanitization procedures, temp checks) are executed correctly
65% of operators have implemented enhanced sanitization procedures during the pandemic, and most intend to make these changes permanent
Each store audit takes district managers nearly nine hours to complete on average, and seven hours to create an action plan

Why multi-unit operators are prioritizing operations execution (OpsX) initiatives
What is (and isn’t) and operations execution (OpsX) platform
What specific functional and platform requirements are important
How to evaluate solutions and build the business case for your initiative