Webinar: Conquering the "Last Mile"

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Make Great Customer Experiences Happen

Thursday, December 6th
1:00pm EST | 10:00am PST


Zenput's recent restaurant operations survey revealed 70% of restaurant chains say a primary obstacle to consistent customer experience is store compliance with operating procedures.

Not surprisingly, it turns out designing procedures and initiatives is a lot easier than rolling-out and enforcing them! At the core of the challenge:
  • How do you get visibility into the work actually getting done in the field and their stores?
  • How do you empower employees to take action?
  • How do you identify issues and opportunities early enough to make a difference?
Join Zenput's CEO, Vladik Rikhter, and Cowabunga Pizza's VP of Ops, Jay Gaines for a webinar exploring these issues. They'll discuss our recent survey findings as well as how Cowabunga Pizza tackles that critical "last mile" challenge to drive operational excellence across all of their Domino's locations.