Wednesday, September 4th
1:00pm EST | 10:00am PST
RPM Pizza runs an operation that spans 180 locations across 5 states. The operational challenge they face everyday is ensuring a great customer experience in every store, whether their team is serving-up pizza in New Orleans, LI or Kalamazoo, MI.
Join the conversation with RPM Pizza's COO, John Richards, and Zenput's CEO, Vladik Rikhter, to learn how RPM is using Zenput to elevate team execution across its stores which has effectively translated into a real impact on customer experience.
In this webinar you'll learn how:
- RPM's field and store teams digitally track recurring and follow-up work
- Store performance data uncovers opportunities for improvement across the operation
- Using Zenput drove meaningful results, including a 32% decrease in repeat violations, and a 21% increase in 4 and 5 star reviews